Shared Branching Network
Stay One Step Ahead of Fraud with IDCheck
Town & Country and the Co-Op Shared Branch Network understand it’s crucial to help protect you from account fraud. That’s why we are introducing a new ID proofing measure for in-person visits to a Shared Branch locations. Effective May 1, 2025, when our members visit a shared branch location, this new fraud prevention measure enables that credit union to make certain it is YOU trying to access your account, not an imposter. While this will not apply to our members accessing accounts in one of our Town & Country branches, it will apply to any members visiting a shared branch location different from the state that issued your ID.
If you bank at one of our Shared Branch locations, a teller can now identify and authenticate members with out-of-state IDs through a QR code and one-time passcode multi-factor authentication verification. This additional layer of authentication will be used for cashier’s checks and cash withdrawals and can be used for loan payments, deposits, transfers and account inquiries.
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How it Works:
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1. Scan the QR code located in the branch or visit verify.coop.org.
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2. Select Town & Country FCU from a drop-down list.
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3. Enter your member number and the last four digits of your social security number.
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4. Upload a photo of your ID.
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5. Take a selfie.
Tip: Save your validation for an even quicker experience next time!
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6. Show your one-time passcode to the teller (passcode is valid for 20 minutes).
This added and enhanced level of security will better protect our members and all users of the shared branch network from fraudulent activity.
Visit co-opsharedbranch.org and search by address, city, state, or zip code to find the location nearest you! Or call 888-SITE-CO-OP (888-748-3266).
